FPT IS has a world-class nationwide network of maintenance and support centers working round the clock, which is built according to the Gold Partner standard of Cisco. Our experienced experts, with highest certifications of the world's leading vendors such as: Cisco, Microsoft, Oracle, IBM, and HP are always ready to deal with any maintenance and support requirements of customers.
Our staff's professionalism and effiency will make sure that customers' ATMs, POS, server and storage systems run reliably with high performance, helping customers to concentrate on their core business activities. FPT IS has expanded its offices and service centers in seven provinces and cities including Hanoi, Da Nang, Nha Trang, Can Tho, Ho Chi Minh City, Vung Tau and Buon Me Thuot. In the future, FPT IS expects to increase the number of service points to 20 across the nation. We are the only IT company in Vietnam to provide 24x7 services thorought the country.
- Periodical maintenance for equipment and system.
- Fixing bugs and equipment replacement.
- Investigation and evaluation of system safety and stability.
- Instant support via telephone, mail and fax or onsite presence to handle matters occuring during the operation process.
- Reporting product errors as well as preventive methods.
