The Law on Personal Income Tax (PIT) was approved by the National Assembly of Vietnam on 20 November 2007 and has been in effect since 1 January 2009. Since it was approved, the General Department of Taxation has developed the scheme to deploy the law under the direction of the Ministry of Finance, with a focus on applying IT to PIT management.
After conducting considerable research and evaluation, the General Department of Taxation selected the SAP-TRM (Tax and Revenue Management) solution proposed by FPT - a large-scale software system including architecture and technology which meets the requirements for processing large amounts of taxpayer information.
Core operational functions: functions for PIT management such as:
o Tax registration o Processing tax declarations o Tax collection and tax rebate management o Tax accounting o Supervising and speeding up tax registration, declaration, and collection o Case management o Taxpayer assistance
General functions: additional supporting functions including:
o Managing texts, documents and operational rules. o Administration for the solution-development life cycle, interactive forms and work flow. o Integrates with other systems.
Provides system interfaces for taxpayers and tax officers in charge of PIT management.
Makes statistical and analytical reports; assists the executive decision-making process in the financial sector.
Provides e-services for taxpayers and exchanges data with external agencies:
o Information searches. o Online tax registration and declaration. o Electronic tax (e-tax) payment.
Procedures and operations:
o Enables tax registration via different channels such as directly at tax offices, and via fax or the internet. o Processes declarations in accordance with all operational regulations; monitors the history and validity of declaration forms, distribution of processin flow, etc. o Provides accounting details of taxpayers and general accounting of PIT which enables the accounting, reorganization, adjustment and generalization of all taxpayer transactions. o Manages debt collection; determines outstanding tax obligations.
o Applies the best international common practice as well as tax management lessons learned through successful deployment in many countries over the world. o Inherits the prominent features of design organization, technological background, technical support, expansion capacity, upgrades and improvements. o Provides comprehensive and consistent information on taxpayers. o Comprehensively supports tax management businesses through functions which range from the basics such as tax registration, declaration, processing, billing, collection and rebates, to more specialized features such as online services for taxpayers. o Meets management requirements for PIT and other types of taxes such as corporate income tax, value added tax (VAT), etc. o Provides high efficiency and availability with a large capacity to process transactions. o Easily customized, enabling on-demand re-configuration and simple development.
General Department of Taxation of Vietnam
63 taxation bureaus and more than 700 taxation branches across Vietnam