FPT.ePOS

 FPT.ePOS - Multi service sales and marketing management system

For many years FPT.ePOS has been the complete multi service sales and marketing management system for telecom providers including fixed phone, mobile, and internet services. FPT.ePOS meets management requirements for:

  • Ordering, warehousing and supply
  • Distribution and retail networks
  • Warranty and customer services
  • Marketing, planning and sales management

FPT.ePOS is designed to allow enterprises to deploy an internet-based application network interface oriented to match every group of users.  In particular, FPT.ePOS helps telecom providers improve their competitiveness through an electronic platform (e-money/airtime), which optimizes cash flow in their sales network. The software also allows setting mobile-based sales networks to enable users to perform transactions and look up information on their mobile phones.

FPT.ePOS provides integration capability on standard interfaces for new and existing systems for:

  • Billing and customer care
  • Customer relations management (CRM)
  • Enterprise resources planning (ERP)

FPT.ePOS comprises the following modules:

  • FPT.ePOS - CM: Marketing and sales campaign management
  • FPT.ePOS - IS: Inventory and supply chain management
  • FPT.ePOS - RS: Management for SIM resources and subscription lifecycles (resource management).
  • FPT.ePOS - SM: Sales management
  • FPT.ePOS - CC: Customer care management
  • FPT.ePOS - AS: After sale service management
  • FPT.ePOS - IM: Incentive management
  • FPT.ePOS - AS: Accounting for sales channels
  • FPT.ePOS - RP: For sales and marketing reporting including:
    • Supply chain and sales management (daily, weekly, monthly)
    • Sales network analysis, and sales and marketing planning
  • FPT.mTopup: Money recharging and e-money management for retailers registered in ePOS
  • FPT.mPOS: Mobile-based sales and customer care management

  • Provides a technology platform for implementing large scale distribution and retail networks.
  • Suitable for multi-layered companies, especially those with member companies, branches, and subsidiaries, because of the system's centralized design.
  • Provides online management of sales activities while optimizing time, labour costs, and cash flow within large and multi-layered sales networks.
  • Easily deploys and manages multi-service packages (fixed phones with terminals) and increases competiveness by bringing more options to customers in different market segments.
  • Designs and implements online or periodical commission payments in cash or e-money, which directly impacts the retail network. This is considered a vital tool for telecom providers to improve their competitiveness and develop distribution networks.
  • Stores important data and records the history of supply, sales and related after sale services. Provides clients with accurate online reports about supply chains, distribution networks, and retail sales.

 

  • Viettel Telecom
  • Mobifone
  • Vinaphone
  • Vietnamobile
  • Gtel mobile (Beeline Vietnam)
  • Metfone (Cambodia)
  • Unitel (Laos)
  • Sotelco (Beeline Cambodia)

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