August 2, 2011- Salesforce, the first company in the world to introduce "Software as a Service" (SaaS), announced today it is offering a promotion on its global Salesforce CRM solution for only US$2.
Beginning on October 31, the "Contact Manager" version of the service will be discounted from US$5 to US$2 per user and the "Group" version from US$25 to US$15, a monthly savings of 60% and 40% per user, respectively. These are the two most popular versions of the four Salesforce CRM packages; the others are the "Professional" (US$65/user/month) and "Enterprise" (US$125/ user/month).
Salesforce is also offering clients a seven day free trial for Contact Manager and 14 free days for Group to introduce clients to the advantages of the cloud computing platform. Customers only buy the product after they have experienced its benefits and efficiency.
Basic functions of Contact Manager and Group:
|
Version
|
Functions
|
|
Account manager
|
-
Customer database: stores all customer information.
-
Interactive customer management: manages and tracks all customer transactions, records what they say, and what to do next.
-
Chatter: Work more closely and efficiently with your colleagues on your own private, secure social network.
-
Information library: uploads references, images, and case studies and enables them to be shared with your colleagues and customers.
-
Email integration: integrates with popular email services such as Gmail, Lotus Notes, and Outlook; allows one copy to be sent to the Salesforce system and data to be synchronized between both systems.
-
Integration of Google apps: Google Map, Google Doc, and Google Calendar.
-
Mobile access: Iphone, Blackberry, and some of the HTC series.
-
Reporting system: produces reports in various forms.
-
Manages and monitors sales productivity.
|
|
GROUP
|
In addition to the same functions as Contact Manger, the Group version can also:
- Analyze and track sales productivity: revenues, transaction progress, win rates, and sales opportunities.
-
Keep an eye on competitors.
-
Establish sales procedures in line with actual business activities.
-
Create reports in charts or images.
-
Offer email samples.
-
Keep track of sent email: records when it was received and when it was opened.
-
Integrate with Google Adwords: utilize Google's advertizing service through key words.
-
Assess, categorize and assign staff to each customer to ensure no potential client is overlooked.
-
Connect and share customer information with partners in the Salesforce network.
-
Create eye-catching samples on the company's website to attract potential customers and automatically send customer feedback to the Salesforce system.
|
About Salesforce.com
Salesforce.com, founded in 1999 in the United States, is the first company to initiate Software as a Service (SaaS), which is known around the world today as "cloud computing."
The company's "No Software" slogan states that Salesforce products are purely services that require no software or hardware installation. Clients only have to log in to access Salesforce products on the internet. The cost for the service is calculated the same way as monthly electricity or water bills, and the client can unsubscribe at any time.
After ten years of development, Salesforce.com has become world's leading software company and has outdistanced its competitors in cloud computing technology. It earns average annual revenues of more than US$1.7 billion and has over 93,000 clients worldwide. It has provided services for well-known vendors such as Dell, Google, Cisco, Sysmantec, Canon, AON, Motorola, and CNN. Nearly 98% of its clients continue their contracts with Salesforce and recommend it to their partners and customers.
In Vietnam, Salesforce CRM is currently being used by Prudential, ANZ, and Capitaland.
About Salesforce CRM
A large number of vendors currently offer Customer Relationship Management (CRM) programs however, the majority are in traditional software format, which involves considerable expense for infrastructure, licenses, implementation, installation and maintenance. It is also an accounting headache whenever a customer wants to upgrade their system.
To solve this problem, Salesforce.com developed "CRM as a Service" to make business software easier to use and save costs for enterprises.
Salesforce CRM is an online service that requires no software or hardware installation. The client is able to access more than 1000 applications within the Salesforce system at any time and anywhere via a computer or cellular phone.
Prominent features of Salesforce CRM:
- The most efficient and convenient customer relations management with the least effort and costs.
- World leading quality proven by over 93,000 clients across the globe.
- Provided per user, per month, allowing for a trial period before actual purchase.
- One size fits all: micro, small, medium and large enterprises.
- High client satisfaction: monthly billing allows customers to manage their finances flexibly and guarantees that Salesforce is always there to maintain the service and encourage their loyalty.
Salesforce customers are succeeding in the cloud with exciting results
Research by IDC in September 2009 showed that Salesforce products had saved customers up to 57% in investment costs and gain full returns on investment within three months.
Further research on cloud computing by Nucleus indicates Salesforce.com customers save up to 90% on energy costs compared to using traditional software.
A random survey of more than 6,000 customers conducted by Market Tool Inc, reported that Salesforce CRM has:
- Increased sales revenues by 29%.
- Added 34% to sales productivity.
- Helped them explore 33% more sales opportunities and potential customers.
- Increased the value of orders 29%.
- Increased win rates by 25%
- Made forecasts 42% more accurate.
About FPT Information System (FPT IS )
FPT Information System (FPT IS) is a member company of the FPT Group and has eight subsidiaries.
In 2010, the company contracted with Salesforce.com and became the exclusive distributor in Vietnam. FPT IS's certified experts provide Vietnamese enterprises localized products as well as valuable recommendations and flexible services to enable them to access and utilize the product easily and effectively.
As a technology pioneer, FPT IS always takes the lead in introducing state-of-the-art products to Vietnam to help domestic enterprises access advanced technology and improve their competitiveness.
With more than 2200 IT engineers and elite consultants in Vietnam and extensive experience gained from deploying numerous IT projects, FPT IS offers its customers not only software solutions, but also invaluable consultation and advice.
FPT IS is proud to have dedicated and creative experts to ensure the needs of its valued customers are always met.
Details are available at www.fis.com.vn
For more information, contact:
FPT Information System Corporation Ho Chi Minh City Branch
79B Ly Thuong Kiet, Ward 8, Tan Binh district, Ho Chi Minh City.
Tel: 08.62651122
Hotline: 0937.84.24.98 (Ms. Ha).
