Acceptance of ITIL v3. Project for Ministry of Finance
Update 27/11/2009

On November 17th 2009, staff of Data Center (Belonging to FPT IS) defended successfully all documents of support system deployment of Ministry of Finance according to ITIL v3 standard in front of Director of Department of Financial Informatics and Statistics, Ministry of Finance.

Defense contents included Document of general solution and Document of detailed solution (five procedures) to deploy the system. Ministry of Finance agreed to accept the project with satisfaction of document’s quality of FPT IS. This was an important initial step for next stage – the  stage to deploy the designed procedure (including implementation training, supply of hardware, software equipment, etc for the system). In the defense, customers, Ministry of Finance also suggested FPT IS to prepare steps to continue the next stages that were scheduled to implement in 2010.


ITIL (IT Infrastructure Library) is the set of document guiding to build Supply procedure and Information Technology service Administration. This set of document is used to build the basic foundation and applies methodically Information Technology service administration . ITIL is built by Office of Government Commerce  (OGC), is accepted and used popularly in the world, is a Best practices and de-facto Standard in supply of information Technology service. ITIL is also the basis to organize quality standard ISO, to build 20000 ISO standard of Information Technology service Administration.

Mr. Nguyen Manh Cuong, a staff of FPT IS is the first Vietnamese owing the certificate of ITIL Service Manager