"We are trying our best to satisfy customers by thoroughly understanding their profession and their demands with our continuously improved capabilities and dedication to them".

FPT IS has attained ISO9001 accreditation and the BS7799-2-2002 certificate for information security. In 2007, FPT IS was the first company in Vietnam to receive the ISO 27001 certificate for information security.

 In July 2009, FPT IS was accredited with the latest IS 9001-2008 standard. In 2012, the FPT IS quality system following ISO 9001-2008 was re-evaluated and confirmed as meeting the standard.

In March 2009, FPT IS successfully extended its ISO 27001 certificate to include its BPO and data center. In 2010, the ISO 27001 for information security was extended to FPT IS Ho Chi Minh City branch, to include outsourcing services and overseas ERP projects.

At FPT IS, project management for software, service and system integration is strengthened for higher efficiency. Our high quality staff are directly involved in project implementation and available to the customer for immediate feedback and to resolve any errors.

Services management for new sectors is now being operated in a stable manner and continuous improvement is sought by following advanced international methods.

FPT IS continues to upgrade its processing/quality system following Information Technology Infrastructure Library (ITIL) methodology. In 2013, FPT IS was officially appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI) after seven months of assessment. This is the shortest time for a Vietnamese company to be accepted for CMMi appraisal in the software sector.

Quality Assurance and Confidential Information

Confidential Information Policy

FPT IS information security system stakeholders are listed in this table:

Stakeholder

FPT IS requirements

External

 

State Agencies

Comply with Privacy and Confidentiality Policy and associated procedures

Governing bodies

Comply with specialized technical standards

Customers

Comply with contractual commitments

Partners

Comply with contractual commitments

General public

Comply with Privacy and Confidentiality Policy and associated procedures

Internal

 

Managers

Ensure that all information is kept confidential. Ensure that security and access permissions are assigned according to FPT IS internal policies.

Staff

Ensure that information is kept confidential. Ensure that security and access permissions are assigned according to FTP IS internal policies.

-       FPT IS Confidential Information Policy is has been created to meet the following requirements:

  • Compliance with Information Security Policy
  • Measurability
  •  Application of relevant information security requirements
  • Company-wide adoption
  •  Ability to be frequently updated

FPT IS confidential information policy ensures:

  • High level of data and information security
  • Integrity of data and information
  • Availability of relevant information to better support business activities