"We are trying our best to satisfy customers by thoroughly understanding their profession and their demands with our continuously improved capabilities and dedication to them".

FPT IS has attained ISO9001 accreditation and the BS7799-2-2002 certificate for information security. In 2007, FPT IS was the first company in Vietnam to receive the ISO 27001 certificate for information security.

 In July 2009, FPT IS was accredited with the latest IS 9001-2008 standard. In 2012, the FPT IS quality system following ISO 9001-2008 was re-evaluated and confirmed as meeting the standard.

In March 2009, FPT IS successfully extended its ISO 27001 certificate to include its BPO and data center. In 2010, the ISO 27001 for information security was extended to FPT IS Ho Chi Minh City branch, to include outsourcing services and overseas ERP projects.

At FPT IS, project management for software, service and system integration is strengthened for higher efficiency. Our high quality staff are directly involved in project implementation and available to the customer for immediate feedback and to resolve any errors.

Services management for new sectors is now being operated in a stable manner and continuous improvement is sought by following advanced international methods.

FPT IS continues to upgrade its processing/quality system following Information Technology Infrastructure Library (ITIL) methodology. In 2013, FPT IS was officially appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI) after seven months of assessment. This is the shortest time for a Vietnamese company to be accepted for CMMi appraisal in the software sector.

Quality Assurance and Confidential Information

Confidential Information Policy

FPT IS information security system stakeholders are listed in this table:


FPT IS requirements



State Agencies

Comply with Privacy and Confidentiality Policy and associated procedures

Governing bodies

Comply with specialized technical standards


Comply with contractual com