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BPO

Overview

Being in operation since June 2008, FPT's Data Center provides high quality services by advanced operation technology. Our Data Center techinicans are well-trained and have extensive domain experience.

In mid 2010, FPT IS opened the TELEHOUSE Vietnam joint venture with the KDDI and ITX groups. The joint venture, with FPT IS as the major shareholder, will provide international standard data center services in Vietnam and the region. KDDI is the Japan's second largest telecom group (with USD 37 billion of revenue in 2009) and one of the world's leading datacenter service providers with a network of data centers throughout the world.

TELEHOUSE Vietnam provides international data center services with equipments and operating system in the brand names of "TELEHOUSE ". Our services include: colocation, managed services, and other services-on-demand to help customers manage their system at lower cost and higher efficiency.

Employing the global TELEHOUSE standard, including facilities, operating system, security and quality assurance, TELEHOUSE Vietnam is able to meet client's requirements on device backup, configuration of ICT platform and providng operation supports for client's data centers. For complicated systems that need cooperation between data centers, KDDI and FPT IS will support TELEHOUSE Vietnam to provide consultation, design and maintenance services for clients, including general solutions and the whole system integration.

  • Service packages

    • Finance & Accounting
    • Human resource management
    • Data processing

  • Resources

    • Over 100 members of staff
    • Average age: 25
    • 70% of staff members proficient in Japanese (~ level N1, N2)
    • Recognized with accounting certificates level 2 and 3 by the Chamber of Commerce and Industry of Japan

  • Infrastructure & Quality system

    • Separate ADSL line, VPN available: sufficient FTTH line
    • Back-up generator 24/7
    • Capacity: 2x800 KVA
    • Time to switch to generator: 27 seconds
    • Operational mode: daily test specifications and weekly no-load test
    • Backup server: daily and full backup weekly
    • ISO27001:2005